Case Studies

Major Fast Food Retailer

Ability to scale to high simultaneous load during promotions & major sporting events

Challenge

This much beloved American fast food chain wanted to implement consumer identity across the full breadth of digital retail channels – a mobile-first ordering system, website, iOS and Android apps. It was of paramount importance for them to build a system with high availability, language customization, support for industry specific SaaS integrations, user fraud mitigation as well as bulk migration of users from a legacy identity provider.

Number of Users

20M+

Solution

  • Azure AD and Azure AD B2C implementation with API Services, WAF, fraud prevention

  • Integrations with food retail industry specific ordering platform

  • Managed service to support platform support requests, live-site issue resolution

  • System built to auto-scale to thousands of concurrent users during promotions and sales

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