Case Studies

US State Unemployment Agency

Quick remediation of an unemployment system that was frequently being targeted for fraud during the COVID-19 pandemic


This US-state government agency needed a way for residents to file for unemployment benefits securely. The state was dealing with cybersecurity fraud during COVID-19 and needed the rapid deployment of a CIAM system that would replace their legacy system.

Number of Users

5M+ state residents


  • Replaced the state’s legacy CIAM system including migration of millions of user identities

  • Implemented integration with a 3rd party Identity Verification service for new applicants

  • Implemented Dynamics Fraud Protection to do machine-learning based blocking of malicious traffic

  • Monitoring and logging of user and administrator access

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